2013 Global SRM Research Report - Six pillars for success

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What are the barriers? It is clear from the areas of SRM that are not making significant progress that a number of barriers remain. We asked buy side respondents to identify the most significant barriers they are encountering.

Figure 0.7. Barriers to SRM progress

NO BARRIERS

LACK OF SUPPLIER SUPPORT

FUNCTIONALITY AND USE OF IT SYSTEMS

LACK OF TOP MANAGEMENT SUPPORT

LACK OF CROSSFUNCTIONAL BUSINESS SUPPORT ORGANISATIONAL CHANGE, E.G. BUSINESS OWNERSHIP, SENIOR MANAGEMENT CHANGES, RESTRUCTURING INABILITY TO QUANTIFY AND MEASURE BENEFITS

CHANGING BUSINESS PRIORITIES

LACK OF BUDGET / RESOURCES

SHORTAGE OF PEOPLE WITH THE REQUIRED SKILLS / COMPETENCIES

0 10% 20% 30% 40% 50% 60% 70% 80%

When we take a closer look at the barriers to progress identified we start to see certain common themes emerging. › › Limited budgets available – this will be a factor that results in lack of resource and the inability to invest in training, and information and technology. › › Change – organisational change and changing business priorities are both likely to deflect attention and effort from SRM. › › Stakeholder engagement – despite good progress reported for stakeholder engagement there is still concern over top management and cross business / func- tional support. › › Measurement – quantifying and measuring benefits remains a significant challenge. › › Suppliers – a significant number of respondents point to a perceived lack of supplier support as a barrier.

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