107
How can SRM support CSER programmes?
SRM can support strategic CSER programmes through four main areas: engagement, transparency, risk management and innovation. Engagement: Ensures stakeholder engagement is taking place at the right levels within the customer and supplier organisations, to ensure that strategic objectives such as CSER are understood and that the organisations are properly aligned. Good practice SRM governance includes the provision for structured reporting andmeetings to address all aspects of the relationship, including CSER objectives and performance. Transparency: SRM facilitates open communication and information sharing. Risk management: Effective collaboration to promote joint risk identification and miti- gation throughout the supply chain. Innovation: By treating suppliers as business partners, SRM is a valuable tool for joint innovation and unlocking improvements in sustainability and CSER performance. Our research reveals the degree to which SRM value is still defined primarily in operational terms, with cost reduction and avoidance, risk reduction, and service level improvements still being the main business drivers. However, 53% of respondents identified CSER and sustainability as being an important or very important business driver .
SRM business drivers
1
■ IMPORTANT ■ VERY IMPORTANT
100%
1
80%
2
60%
40%
20%
0%
A number of organisations are putting CSER and sustainability at the heart of their SRM programmes. Amongst these are Sainsbury’s, themajor UK supermarket chain, whose case study featuring their ‘Sourcing with Integrity’ initiative is featured in this report. On the next page we feature a particular Sainsbury’s SRM case study that has had a direct impact on corporate sustainability objectives.
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