TOOLS FOR THE JOB
SRM technology can facilitate better relationships between
companies and suppliers , delivering big gains on both
sides , yettake - up remains relatively low
The message is clear : effective SRM technology can help the bottom
line . More than two thirds of companies with IT systems that do a
good job of supporting SRM report seeing supplier performance
improvement as a result . Some 65 % note benefits in information
management , sharing and reporting , 58 % in value capture and
delivery , and 52 % in risk identification and management .
It has certainly helped Ladbrokes , says Liz Cockburn , its head of
procurement : “ Technology … has enabled us to link all our parts of
the business with suppliers and procurement . Several people
thought it would mean a lot more work for them but actually it
doesn ’ t – it has eased some of their workload .”
Unfortunately , the proportion of organisations that actually have
technology in place to secure these benefits is relatively small . Just
over a third of respondents are using it in a significant ( 9 %) or even
moderate ( 26 %) way to support the management of key supplier
relationships . But 61 % say they do not use IT systems and software
applications in this way much , if at all .
Powered by FlippingBook