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Turning this around requires strategic investment undertaken in
conjunction with a clear understanding of the business case for SRM
as it applies to each individual organisation . This integrated
approach is necessary to ensure that the technology being used can
enable SRM in the most effective way possible . It can also be seen
in the fact that companies that are leading the way in SRM generally
are much more likely both to be using relevant IT or software to
support SRM and to feel that it is doing a good job . More than 70 %
of leading organisations use IT to actively support the management
of key supplier relationships either significantly or moderately , while
almost as many feel that it supports SRM activities very strongly or
adequately .
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