2023 GLOBAL SRM RESEARCH REPORT
78
Steps in the skills and competency process implemented (All respondents)
50%
42%
43%
39%
35%
34%
21%
Defined the Supplier Management roles of operational personnel
Created or updated job descriptions
Developed a Supplier Management skills and competency framework
Completed a Supplier Management skills and competency assessment
Included Supplier Management in personal performance measures
Implemented Supplier Management training
Defined the main Supplier Management role
Which skills are most important for Supplier Management? (All respondents) Skills most in need of training Training provided
management, organisations have a recognised need (demand). At this point, demand is not being satisfied (supply). Suppose we take ‘strategic thinking’, a skill identified as the third most important for supplier management. Here, we can see that it is identified as a priority need in terms of training by 46% of respondents but has only been the subject of training delivery for 16%. This represents a 65% shortfall of supply vs. demand. Another area with a significant deficit is ‘cross-functional working’. This is an area where organisations should invest in training, as it’s not just an import requirement for supplier management for many other roles. Similarly, ‘change management’ should be a standard skill set embedded across the business. Organisations might be forgiven for not having a ready training solution for ‘identifying non-traditional areas of value’. However, given the importance of this to delivering the supplier management business case, it should be developed.
Negotiation skills 26%
Strategic thinking
46%
35%
16% Identifying non-traditional areas of value (other than cost savings) 45% 9% Change management 43% 19% Commercial and contractual expertise 41% 34% Risk Management 41% 29% Cross functional working 38% 19% Communication 37% 26% Market and category knowledge 30% 18% Influencing skills 30% 17%
Leadership
26%
23% Trust building 26% 13% Project management 24% 14% Facilitation skills 24% 11% Problem solving 24% 10%
Understanding the sales and key account management process 24% 8% Deep product / service knowledge 18% 5% General product / service knowledge 15% 11%
Rise above, close the skill gap Invest in people development by providing specialised supplier management training
Find out more.
https://srm.stateofflux.co.uk/training
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