Engagement forums Phase 4 - Operating Model
SRM Meeting Agenda Items 1. Safety Share (5 mins) 2. 1
SRM Cadence 1. Bi-Annual Strategic Governance Meeting Meeting Intent - value creation, forward pipeline view, align business and risk strategy, discuss innovation, assess health of relationship, escalation point if needed Attendees – Executive and Relationship Manager level
2 3
Validation of Strategic Themes (5 mins)
3. Strategic Theme 1: Managing Risk (as an example) (20 mins) • Update on current Initiative, confirm continuing endorsement • 4. Strategic Theme 2: Improved Delivery Efficiency (as an example) (20 mins) • Update on current Initiative, confirm continuing endorsement, actions • Introduce, discuss and endorse new initiative, propose working group 5. Strategic Theme 3: Innovation (as an example) (20 mins) • Update on current Initiative, confirm continuing endorsement, actions • Introduce, discuss and endorse new initiative, propose working group 6. Health Check of current relationship (15 min) • What’s working well, not working well • Status of current engagements • Updates Org structure, Corporate Strategy 7. Agree actions, Close Meeting (5 mins ) Introduce, discuss and endorse new initiative, propose working group 4 5 6
Contract Management Cadence
2. Quarterly Governance Review
Meeting Intent - discuss operational/contractual performance, contract adherence, contractual disputes forecasts, costs, service levels, resourcing etc
Attendees – Contract Manager level
3. Monthly Operational review
Meeting Intent - discuss operational/contractual performance, contract adherence, contractual disputes forecasts, costs, service levels, resourcing etc
Attendees – Contract Manager level
7
45
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