Survey Findings & Tech Considerations The Business Case for Supplier Relationship Management
Current State Assessment & Voice of Supplier Findings
Tech Considerations
Some pockets of excellence but TU was inconsistent with how it worked with suppliers
Data Security
Various formats and types of supplier meetings were present
Intuitive
Integration
Engagements are siloed and different across each market
Business processes were structured at a contract level, not a Supplier level
Strong guidance and support for pre-contract processes but little guidance provided once the supplier was onboarded. Relationships were led by individuals – limiting a consistent approach to identify and scale best practice
E2E Lifecycle Mgmt
Insightful Reporting
Automation
Suppliers were kept at an arms length with limited executive accountability.
40% of suppliers reported not discussing strategic direction and risk in meetings
Suppliers reported not receiving information about future planned works and wanted more transparency of pipeline The absence of an end to end technology solution to assist business stakeholders in managing and improving supplier relationships
Central Repository
Modular
Cost
40
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