Program Development The Business Case for Supplier Relationship Management SRM Program Workstreams
High Level Project Timeline
Business Case
• Understand how we are perceived as a client by suppliers • Benchmark how we rank as a customer of choice • Generate a baseline to identify and address areas for improvement
1. Current State Assessment
Business Case Development
Sept-22 –March-23
Pre-Implementation
• Undertake a review into internal supplier management processes
2. Voice of the Supplier
Framework Finalisation
Establish SRM COE
April-23 –June-23
• Formulate functional requirements for SRM software • Review against various SRM software products
3. Technology Market Scan
Communication Planning
• Review existing segmentation models • Recommendation of new fit for purpose segmentation approach for SRM
4. Review
Segmentation
Phase 1 – Soft implementation
Phase 1 - Soft Implementation
• Demonstrate clear alignment between managing strategic suppliers and the delivery of business objectives • Built based on the findings from the current state assessment and voice of the supplier • Develop an approach for a pilot and the final SRM program including timeline, selection of suitable stakeholders, training / briefing sessions for impacted stakeholders and execution • Formulate stakeholder communication plan • Recommendation for SRM software selection and deployment
5. Value
July-23 –August-23
Proposition and BC
Technology Implementation
Phase 2 – Full implementation
6. Execution Plan including Pilot
Phase 2 – Full Implementation
October-23
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