COLLABORATION
Nearly nine out of 10 FMCG firms report increase collaboration from SRM Types of collaboration taking place (industry sectors)
Financial Services
FMCG
IT & Telcoms
Manufacturing & Automotive
Public Sector
100%
75%
50%
25%
0%
We’ve established a better understanding of mutuality (more win-win outcomes)
We’re collaborating with suppliers more on continuous improvement
We’ve established a number of shared goals and objectives
We’ve established effective and efficient governance
We work more collaboratively on compliance with contract SLAs/KPIs etc.
More collaborative working is taking place
Our internal executive stakeholders are more engaged
Supplier executives are more engaged
Mutual trust has improved
100%
75%
50%
25%
0%
We have joint plans in place to create joint non- financial value
We’re collaborating with suppliers more on innovation
We are working together to reduce supply chain risk
We’re collaborating more internally on continuous improvement
We have joint plans in place to create joint financial value
We’re collaborating more internally on innovation
There are fewer disputes and escalations
We engage in more joint planning
We are better engaged on sustainability
Other (please specify)
2019 GLOBAL SRM RESEARCH REPORT
85
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