PEOPLE
community has been established right across the Group for a number of years with a network that covers executives and practitioners. This has been a key enabler for collaboration in shaping the design, delivery and embedding of change, drawing on a wide variety of business needs and experiences.” Supporting the SRM community Divisional executives are appointed with accountability for SRM for the suppliers that they own and each executive is supported by a lead divisional SRM practitioner. Together they drive and oversee how SRM is achieved within their divisions with
support and challenge from the centre. This is supplemented by a wider community network which is open to all who have an interest in supplier management including supplier managers and risk partners. “We work together to share our experiences and practices to help drive continuous improvement,” Sears says. We want to ensure that SRM is recognised across our organisation as a skilled profession and provide a structured career path for our colleagues to achieve their full potential.” Capability assessment But to support SRM, the company needs to know the level of capability which already exists in its SRM community. Working with State of Flux, it has conducted a capability diagnostic which will help focus its learning and assist line managers in developing individuals. It measures fifteen capabilities in an online situational questionnaire and helps individuals rate their own capability. It offers an analysis of their strengths, and any gaps in their capability, which allows managers to open up a conversation about the tailored learning opportunities that individuals might need. “This is so important to us because there isn’t a one size fits all approach. The diagnostic has been invaluable in highlighting thematic strengths and gaps as well as unique results for each individual. What we’re doing with State of Flux covers a broad spectrum of our entire supplier management community.” The review has also assessed and refreshed the company’s dedicated supplier management “job family” so that it remains fit for current and future needs for the supplier management community, helping to recruit for those roles and support colleagues with structured career paths. The capabilities include supplier performance, contract and risk management as well as building strong relationships
and identifying opportunities for improvement and innovation.
2019 GLOBAL SRM RESEARCH REPORT
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