PEOPLE
opinion State of Flux Without investing in people, organisations are unlikely to reap the rewards of SRM, and programmes will disappoint business teams.
There is no secret to the skills and competencies organisations require to build successful SRM programmes, yet our research shows investment in people is still lacking. The absence of consistency in implementing
good basic practice in people and development speaks volumes about SRM’s status in the organisation: it is not taken sufficiently seriously as a key capability that will drive growth. It is something of a chicken and egg situation: without investing in people, organisations are unlikely to reap the rewards of SRM, and programmes will disappoint business teams. It is up to SRM leaders to attract the necessary investment in skills and training.
2019 GLOBAL SRM RESEARCH REPORT
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