ENGAGEMENT
SRM is a team sport. To win, people at the top need to see the vision, while those on the ground need to get something in return. While the benefits of SRM can fill management strategy and consultancy documents, everyone in the business who thinks about, or works with opinion State of Flux Everyone in the business who thinks about, or works with suppliers should be able suppliers should be able to understand why it is relevant to their objectives. Procurement should approach the subject with care. Australian energy firm Stanwell shows some subtlety is required when getting stakeholders onside with SRM (case study, p36-38). But engagement starts with the value proposition. If organisations fail to create one, or if it is poorly communicated, they are unlikely to get sufficient backing for SRM – or achieve the benefits they hope for. to understand why SRM is relevant to their objectives.
2019 GLOBAL SRM RESEARCH REPORT
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