ENGAGEMENT
Suppliers are broadly supportive of SRM Supplier support and engagement (all companies)
Supplier support for SRM drops after 2014 Supplier support and engagement 2010 to 2019
Supportive
Engaged but non committal
Opposed
25%
50%
75%
100%
0%
Supportive
72%
2010
Neutral
25%
2011
Some opposition 3%
2012
Strongly opposed/resisting 0%
2013
2014
2015
2016
2017
2018
2019
Snapshot analysis
When procurement professionals think about stakeholders, they tend to imagine marketing, R&D, HR, IT, manufacturing, finance, and so on. Engaging suppliers can be taken as a given. But it should not be. Suppliers have seen it all before, across many of their customers. They understand the difference between customers making a sustained effort at SRM, and those paying lip service to the concept. Organisations taking SRM seriously will get the most in return from suppliers.
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