2019 Global SRM Research Report - grow supplier innovation

ENGAGEMENT

Suppliers are broadly supportive of SRM Supplier support and engagement (all companies)

Supplier support for SRM drops after 2014 Supplier support and engagement 2010 to 2019

Supportive

Engaged but non committal

Opposed

25%

50%

75%

100%

0%

Supportive

72%

2010

Neutral

25%

2011

Some opposition 3%

2012

Strongly opposed/resisting 0%

2013

2014

2015

2016

2017

2018

2019

Snapshot analysis

When procurement professionals think about stakeholders, they tend to imagine marketing, R&D, HR, IT, manufacturing, finance, and so on. Engaging suppliers can be taken as a given. But it should not be. Suppliers have seen it all before, across many of their customers. They understand the difference between customers making a sustained effort at SRM, and those paying lip service to the concept. Organisations taking SRM seriously will get the most in return from suppliers.

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