SUMMARY OF KEY FINDINGS
Innovation Not a pillar of SRM in its own right but the headline feedback is as follows:
What’s the problem? Insufficient time and resources to engage suppliers on innovation is the biggest barrier
Is it important? More than 1 in 4 companies see supplier innovation as a critical business driver for SRM Are we any good? 50% of companies rate themselves as less than 5 out of 10 for supplier innovation
What is innovation for you? 40% of companies have broad definition of innovation that covers continuous improvement bringing incremental
advances to transformational improvement that is genuinely disruptive and new
People The job to be done 58%
Technology A post contract technology vacuum 64% Technology to help manage contracts is used by 64% of companies 21% Technology to help manage relationships is used by 21% of companies 6% Technology to manage supplier innovation is used by 6% of companies
Collaboration
For some its early days 42% For 42% it’s too early to say if
The main SRM role is now defined by 58% of companies but for SRM Leaders its 90% Investing in people 25% The SRM skill set has been defined by 25% of companies 1/2 Only just over half of companies have invested in SRM training
collaboration is on the up, but for over 90% of SRM Leaders its positive feedback
Broad based collaboration 27% 27% of companies are building more trust and 23% are driving more continuous improvement Working together with real purpose 50% SRM Leaders are making increased use of joint business plans: over 50% are using them to drive value
Somethings not working 50%
Over 50% say that their current technology solutions are failing
2019 GLOBAL SRM RESEARCH REPORT
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