2019 Global SRM Research Report - grow supplier innovation

ABOUT SRM, STATE OF FLUX AND OUR RESEARCH

Six Pillars of SRM model for excellence and helping organisations navigate the SRM Journey. About our research Following the 10th anniversary of our research last year, we have seen renewed interest and enthusiasm to take part this year with an increase of 32% in the number of companies responding and an increase in requests for maturity and benchmark feedback. Maturity and benchmark analysis We provide research into participants with individual insights in to the maturity of their SRM programme and how it rates across each of the Six Pillars of SRM and aligns to four levels of maturity. We also differentiate between leaders – those companies that we believe have developed more mature and successful SRM programmes; fast followers, who show strong evidence of SRM development; and followers – companies who have limited SRM ambition or are at the start of their journey. State of Flux SRM Index The State of Flux SRM Index is designed to make it easier for businesses to establish a baseline for their SRM performance and set targets for improvement. The Index score is calculated based on the responses received to specific questions within our 2019 SRM survey. These questions are selected to reflect what organisations are actually doing and experiencing, and are weighted to reflect their importance to an effective overall approach to SRM. The index is based on a range of 0 to 6 and this year the average SRM index achieved by leaders is 4.3 and for fast followers 3.3.

About SRM, State of Flux and our research

About SRM Many people now equate SRM with all forms of supplier management. While it’s true that the management of contracts, performance and risk at the operational level are vital, SRM applies to the additional layer of engagement with those suppliers that can contribute most to achieving an organisation’s strategic goals. So, in State of Flux’s 11th annual publication of SRM research, we re-visit and refresh the definition of SRM that will build value beyond the contract. While SRM remains part of the entire supplier management landscape, it must be recognised as a differentiated approach for critical and strategic supplier partners. About State of Flux Founded 15 years ago, State of Flux continues its total focus on clients and works globally on a range of consulting support, supplier management technology and training solutions. With offices in Europe, the US and Australasia, we are able to deploy our resources and establish great working relationships no matter where in the world our clients reside. We have added talent to our team and invested in our technology solution. Our approach remains routed in the

Leaders

Fast followers

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STATE OF FLUX

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