PEOPLE
AROUND A THIRD OF RESPONDENTS HAVE DEFINED THE SRMROLE
LEADERS ARE MORE LIKELY TO COMPLETE A SRM SKILLS ASSESSMENT THAN OTHER GROUPS
COMMUNICATION IS THE MOST IMPORTANT SKILL TO SRM
% of respondents
% of respondents
Fig 29. Which of the following skills do you believe are themost important for SRM?*
Fig 28. To develop SRM skills and competencies have you done any of the following?
Fig 26. To develop SRM skills and competencies have you done any of the following?*
traning provided Needing improvement Importance to SRM
Other Follower Leader
Defined the SRMrole
Defined the SRMrole
0
10
20
30
40
50
60 0
10
20
30
40
50
60
34
29
28
Communication
Leadership
29
Developed an SRMskills and competency framework
Developed an SRMskills and competency framework
21
Strategic thinking
Facilitation skills
24
28
Completed an SRMskills and competency assessment
16
Influencing skills
Negotiation skills
11
Completed an SRMskills and competency assessment
Implemented SRM training
11
20
22
Commercial and contractual expertise
Problemsolving
7
*This analysis is for all respondents.
Implemented SRM training
Cross functional working
Projectmanagement
MOST SRM PRACTITIONERS OPERATEWITHIN THE PROCUREMENT FUNCTION
24
22
18
Trust building
General product / service knowledge
Fig 27. Where are themajority of SRMpractitioners placed in your organisation?*
None
8
Understanding the sales and key account management process
0
Market and category knowledge
17% 7% 16%
60%
29
In another function (decentralised / business unit) In the procurement function (decentralised / business unit ) In another function (central / group)
Changemanagement
Deep product / service knowledge
SNAPSHOT ANALYSIS The overall impression of organisations’ attitude to skills is they are important, but not worthy of investment or much consideration. It ismore likely that no training is taking place than to see investment in any particular area. Where there is investment, it focuses
on commercial and negotiating skills which support procurement generally, rather than the strategic thinking and communication skills SRMmost needs. Organisations need to reconsider their approach to SRM skills training if they are to improve performance.
In the procurement function (central / group)
*This analysis is for all respondents.
*This analysis is for all respondents.
60
61
PEOPLE STATEOFFLUX 2016GLOBAL SRMRESEARCHREPORT
PEOPLE STATEOFFLUX 2016GLOBAL SRMRESEARCHREPORT
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