2017 Global SRM Research Report - Solving the value Puzzle

CURRENTSTATEOFSRM

THESRMJOURNEY

Howdo I knowwhen I've arrived?

The SRMvalue proposition delivered

Howdo I accelerate?

Optimised performance

Rollout

Contract value delivered

Pilot Howdo I get there?

Risk managed

New value created

Value +

Howdo I start?

Customer of choice

Internal engagement

Pilot reviews and coaching

SRMProgramme

Business results

Supplier engagement

Training

Where do I want to be?

1

360 ° relationship assessment

SRMprogramme

The SRMvalue proposition

Technology deployment

Capability +

Executive sponsor

Value release initiatives

Where am I now?

Process owner

Aligned to strategic objectives

Diagnostic

Core development team

2

3

4

Process

People

Technology

Broad value opportunities

Stakeholder engagement

Voice of the Supplier

Segmentation

SRM role definition

Relationship and collaboration

Understanding +

Resonate with stakeholders

Internal SRM review

Treatment strategies

Skills and competency framework Skills and competency assessment

Contract and performance management

Financial and non-financial

Technology review

Governance

Process and documentation review

Tools & templates

Riskmanagement

Playbook

Training & development

Informationmanagement

Planning workshop

Innovationmanagement

Time

54

55 STATEOFFLUX

STATEOFFLUX 2017GLOBAL SRMRESEARCHREPORT

2017GLOBAL SRMRESEARCHREPORT

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