2013 Global SRM Research Report - Six pillars for success

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The second element of the operating model to understand, is how the role was being executed. Is it a full time dedicated role or combined with a wider set of responsibilities? The feedback we received is shown firstly as an overall picture compared to 2012. This year we see a slight shift towards the SRM role being a full time dedicated role, managing a portfolio of suppliers .

Figure 3.7. How the SRM role is organised – 2012 - 2013

45%

41%

■ 2013 ■ 2012

1

26%

20%

20%

17%

14%

11%

4%

2%

PART OF A BROADER OPERATIONS / SERVICE MANAGEMENT ROLE

OTHER

FULL TIME DEDICATED  MANAGING ONE SUPPLIER RELATIONSHIP

FULL TIME DEDICATED  MANAGING MULTIPLE SUPPLIER RELATIONSHIPS

PART OF A BROADER CATEGORY MANAGEMENT / SOURCING ROLE

The view below again shows the variations by industry sector. Financial services and oil and gas have a tendency towards the SRM role being a full time dedicated role, with 35% of respondents from these sectors . It’s also clear that FMCG, IT / high tech and manu- facturing clearly favour the combined role with category or sourcing responsibilities.

Figure 3.8. How the SRM role is organised – industry sector

■ FINANCIAL SERVICES ■ FMCG / CPG ■ IT / HIGH TECH ■ MANUFACTURING ■ OIL AND GAS ■ UTILITIES

0% 10% 20% 30% 40% 50% 60% 70% 80%

1

OTHER

FULL TIME MANAGING ONE SUPPLIER

FULL TIME MANAGING MULTIPLE SUPPLIERS

PART OF BROADER CM / SOURCING ROLE

PART OF BROADER OPERATIONS / SERVICE MANAGEMENT ROLE

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