2013 Global SRM Research Report - Six pillars for success

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An industry sector perspective An examination of the following charts will reveal that on an industry sector basis, it is the IT / high tech sector that has the highest level of stakeholder engagement across senior stakeholders and business operations, with FMCG achieving the highest level of supplier engagement. Interestingly, it would appear that manufacturing seem to have the lowest level of senior management engagement. The utilities sector has the lowest level of business operational and supplier buy in.

Figure 2.3. Executive and senior management stakeholder engagement and support – industry sector

0% 10% 20% 30% 40% 50% 60%

■ FULLY ■ MODERATE ■ MINIMAL ■ NONEXISTENT

FINANCIAL SERVICES

FMCG / CPG

OIL AND GAS MANUFACTURING IT / HIGH TECH

UTILITIES

Figure 2.4. Operational business engagement and support – industry sector

0% 10% 20% 30% 40% 50% 60% 70% 80%

■ FULLY ■ MODERATE ■ MINIMAL ■ NONEXISTENT

FINANCIAL SERVICES

FMCG / CPG

OIL AND GAS MANUFACTURING IT / HIGH TECH

UTILITIES

Figure 2.5. Supplier engagement and support – industry sector

0% 10% 20% 30% 40% 50% 60%

■ FULLY ■ MODERATE ■ MINIMAL ■ NONEXISTENT

FINANCIAL SERVICES

FMCG / CPG

OIL AND GAS MANUFACTURING IT / HIGH TECH

UTILITIES

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