COPYRIGHT © 2013 STATE OF FLUX LIMITED State of Flux Limited has asserted the right under the Copyright, Designs and Patents Act 1988 to be identified as the author of this work. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photo- copying, recording or otherwise without the prior permission of the copyright owner. INFORMATION DISCLAIMER The information contained within this report is of a general nature and is not intend- ed to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act upon such information without appropriate professional advice after a thorough examination of the particular situation. Publication date: November 2013 Publication name: Six Pillars for Success – 2013 Global SRM Research Report
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