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An industry sector perspective The level of financial benefit being attributed to SRM across the six highest industry sectors represented in our research, indicates that the sector claiming the most benefit from SRM is manufacturing, followed by financial services, IT / high tech, utilities, oil and gas, and FMCG.
Figure 1.6. Average post contract financial benefit reported as a result of SRM – industry sector
50%
40%
30%
20%
10%
0%
MORE THAN 8%
68%
46%
24%
02%
0%
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■ FINANCIAL SERVICES
16.67%
9.26%
7.41%
14.81%
9.26%
0.00%
42.59%
■ FMCG / CPG
0.00%
10.00%
20.00%
10.00%
15.00%
0.00%
45.00%
■ IT / HIGH TECH
13.04%
8.70%
13.04%
8.70%
4.35%
4.35%
47.83%
■ MANUFACTURING
19.23%
7.69%
7.69%
19.23%
23.08%
0.00%
23.08%
■ OIL AND GAS
12.50%
6.25%
15.63%
15.63%
9.38%
0.00%
40.63%
■ UTILITIES
12.00%
12.00%
8.00%
4.00%
28.00%
8.00%
28.00%
Clearly the way in which companies capture, report and attribute financial benefit will differ and this will have an effect on what they report. However, even allowing for these vagaries and for some element of over statement, it is clear that respond- ents are upbeat about the benefits being delivered. A typical business case for investment in SRM could identify less than 50% of the benefits stated here and still be compelling. What is also evident is that the value and benefits being achieved by leaders are significantly higher than followers and the gap is widening. This points directly towards a return on investment being achieved by leaders when they have devel- oped best practice SRM that reflects the established criteria in the State of Flux SRM maturity model.
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