33
VALUE
The following chart indicates the percentage of respondents reporting tangible bene- fits from SRM, relative to their business drivers. It’s clear to see that the benefits being reported are consistent with the importance of the business drivers as previously shown. The pattern of benefits has remained fairly consistent over the last three years, with some indications that an increased level of benefits are being realised in 2013 for service levels , supply chain efficiency , profit margins , risk reduction , and cost avoidance .
Figure 1.2. Tangible benefits reported from SRM programmes – buy side
■ 2013 ■ 2012 ■ 2011
COST REDUCTION
4
RISK REDUCTION
5
COST AVOIDANCE
1
SERVICE LEVEL IMPROVEMENTS
2
SUPPLY CHAIN EFFICIENCY
INNOVATION
QUALITY IMPROVEMENTS
END CUSTOMER EXPERIENCE
COMPLIANCE TO CONTRACT
ACCESS TO THE BEST SUPPLIER RESOURCE
3
IMPROVED PROFIT MARGINS
FASTER SPEED TO MARKET
JOINT PRODUCT / SERVICE DEVELOPMENT
SUSTAINABILITY AND CSR
PREFERRED ACCESS TO SCARCE CAPACITY / MATERIALS
SALES / REVENUE GROWTH
OTHER (PLEASE SPECIFY)
0% 10% 20% 30% 40% 50% 60% 70% 80%
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