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ABOUT THE RESEARCH
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SIX PILLARS FOR SUCCESS
2013 GLOBAL SRM RESE ARCH REPORT
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This is the fifth annual survey into global SRM, conducted by State of Flux. This survey is the most comprehensive to date, drawing on responses from 425 companies: 314 buy side and 111 sell side. Invitations to complete the online survey were sent to our own extensive database of contacts as well as to members of our partnering organisations whose details can be found on page 154. Our research has more global reach and representation from industry sectors than ever. In particular on the buy side, where the number of companies represented in the results has increased by 27%. On the buy side we received responses from 411 individuals from 314 private and public sector companies in the period July to August 2013. The biggest change apart from the overall buy side number, was the increase in the number of responses from Australasia which this year account for 28% of the buy side responses. More than 20 industry sectors are represented in the results, with the largest on the buy side being financial services, followed by oil and gas, manufacturing, utilities, FMCG and IT / high tech. On the sell side, the industry sector most represented is professional services, followed by manufacturing, telecommunications, construction, IT / high tech and transportation. On the buy side, 64% of responses came from senior manager or above. For the sell side, the responses from senior manager or above accounted for 81%.
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