2013 Global SRM Research Report - Six pillars for success

10

STATE OF FLUX MATURITY MODEL

The State of Flux SRMmaturity model provides a benchmark against which the maturity of a company’s SRM activity can be consistently measured. It has four levels across the six pillars of SRM.

ADVANCED

ESTABLISHED

DEVELOPING

UNDEVELOPED

BUSINESS DRIVERS & VALUE

STAKEHOLDER ENGAGEMENT & SUPPORT

GOVERNANCE & PROCESS

PEOPLE & SKILLS

INFORMATION & TECHNOLOGY

RELATIONSHIP DEVELOPMENT & CULTURE

At each level maturity is characterised as follows:

ADVANCED Clear alignment between SRM value and key busi- ness drivers. Strong and active C–level support. Optimised operating model in place with high levels of compliance. Leading practitioners in clearly defined roles. Capability is regularly assessed and leading training solutions are in place. The information and technology solution is integrated and extensively used by the supply and the buy side. Leading tools and techniques are employed. Strong and sustainable relationships exist based on trust, with measured financial and non financial benefits being realised. Customer of choice status has been quantified with all suppliers and a strategy to manage implemented.

ESTABLISHED There is good alignment between SRM value and key business drivers. Strong and active executive level support. Effective operating model with good levels of compliance. Practitioners are generally capable working in defined roles. Training needs are assessed and training solutions are mostly in place. Good use is made of information and technology solutions. Tools and techniques are well developed. Evidence that relationships are improving and meas- ured benefits being delivered. Customer of choice status has been quantified with most suppliers and strategy to manage has been developed.

Powered by