2012 Global SRM Research Report - Supply Chain (Greece)

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Risk in the supply chain

Adopt a proactive approach to risk management. Design processes to analyse and then mitigate potential risks in your supply chain. Identify those suppliers or supplies that may cause disruption and impact your operations. Embed risk management practices in everyday operations and engage stakeholders from different functions to help identify and manage supply chain risks. Get your procurement function operating using leading tools and techniques to take advantage of the current market. Additionally, as other organisations put more emphasis on procurement and procurement techniques, upskill your sales teams in dealing with their most difficult customer (i.e. procurement) and get “inside the buyer’s head”.

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Training for procurement and sales

2. BUILD FOR THE FUTURE

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Strategy / positioning What is my strategy?

Design a procurement strategy with clear and measurable objectives. Become a salesman of your services internally and educate internal stakeholders on the value and role of procurement and supply chain. Measuring the performance of procurement can help you build up the profile of procurement and drive the business case for improvements. Adopt a customer-centric role and make sure that procurement can influence the majority of third-party spend. While in the current market cost savings are key, messages around improving service and reducing risk will often be as important, if not more so, for many stakeholders. To achieve this, procurement has to be involved early in decision making and showcase its capabilities in areas such as category management, contracts management, risk management and supplier management. Analyse the scope of your procurement function and design processes and templates that cover all aspects of your work and are ready to be used by the team.

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Process What are the processes that support the implementation of the strategy? People Are people available and equipped with the skills to run the processes?

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Understand what capabilities are necessary to execute the procurement strategy. Then do an assessment of the procurement team’s skills and design training programmes to upgrade these.

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Technology Is technology available to support the implementation of the processes?

Evaluate the existing technology / systems you use and assess how well these enable specific procurement objectives to be met. Create a technology roadmap to address future business needs. Use technology solutions to standardise procurement processes and as a ‘change agent’ in transformation projects.

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