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Figure 48: DO YOU THINK ESOURCING (EPROCUREMENT, EAUCTIONS) IS A SUITABLE MEANS OF SOURCING IN YOUR ORGANISATION?
Don’t know No Yes
46.6%
34.1%
19.3%
0
10%
20%
30%
40%
50%
Half of the respondents said there is a perception in their organisations that eSourcing is not appropriate for some categories of products and services, while 41.4% of respondents have experienced a reluctance by their suppliers to participate in eSourcing projects. Four out of 10 believe that the lack of knowledge about eSourcing is a barrier to using it.
Figure 49: WHAT ARE THE MAIN CHALLENGES IN USING ESOURCING FOR THE PROCUREMENT OF PRODUCTS AND SERVICES IN YOUR ORGANISATION?
Perception that some categories of products and services are not suitable for eSourcing Reluctance of suppliers to participate in eSourcing projects Lack of knowledge about eSourcing Perception that eSourcing is focused solely on price Internal stakeholders have not understood the benefits of eSourcing Reluctance to change the existing process of sourcing products and services Perception that human contact is reduced and the negotiation with suppliers becomes impersonal
50.6%
41.4%
40.2%
28.7%
25.3%
24.1%
19.5%
The level of spend does not justify the use of eSourcing
14.9%
Other
8%
0
10%
20%
30%
40%
50%
60%
We believe that there is a great opportunity for organisations to understand the benefits of eSourcing and start including it in their toolset. Companies that leverage eSourcing typically report great benefits not only in terms of cost savings (which can be significant), but also in process efficiencies, acceleration of the negotiation process, and higher levels of transparency and flexibility. If there is perception that eSourcing is not suitable, then the challenge is to apply the correct type of eSourcing initiative to disprove this. If suppliers are reluctant to participate in your eAuctions, then the challenge is to eliminate any misunderstandings and communicate the benefits to the supplier (including transparency in the negotiation, visibility of their position in the market, and so on). And if there is lack of knowledge internally, why not organise learning breakfasts or more formal training sessions?
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