6. Relationship development and culture : on this last pillar more
than 90 % of respondents cite good cultural alignment as being
important or very important to successful supplier relationships .
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Our research enables us to compare responses to our six pillars of SRM best - practice
model and thereby assess the SRM maturity of companies . These assessments allow
us to group companies that , based on their responses , are regarded as leaders , fast
followers , followers or others . It ’ s clear from this analysis that even the leading
companies still have much room for improvement .
As you read through these findings we ask you to remember that all
six pillars are interlinked . It is only with the commitment and support
of its leadership team that any organisation will be able to make the
changes needed to embed SRM into its culture in a way that makes
it the responsibility of every employee – not simply those that work
in a procurement or supply role . This does not mean that chief
executives have to become de facto chief procurement oficers – far
from it . It simply means they must recognise that the strategies they
develop and the examples they set have a crucial role to play in
shaping SRM , and that the shape of SRM has an equally important
role in the success of the organisation as a whole .
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