Mary Wagner , P & G ’ s director of Greater China product supply
formally responsible for developing tools and best practices ( see
P & G case study www . stateofflux . co . uk / ideas - insights / case -
studies / procter - gamble ).
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“ When I picked up responsibility as the global SRM skill owner , we
taught the skill based on theory and documentation of best
practices . The most common question I received was : ‘ OK , I get it ,
but what do I do with it ?’
“ This led to shifting to a more systematic , pragmatic approach , with
a common methodology focused on several core levels of activity
and tools that buyers can apply to better understand or analyse a
key relationship .”
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