2015_Global SRM Research Report - Supplier Relationships

CASE STUDY

NOVARTIS : ENABLING COLLABORATIVE

HEALTHCAREINNOVATION THROUGH SRM

SRM has helped the Swiss pharmaceutical company

drive innovation , which will ultimately lead to better

products for itscustomers

Innovation is at the core of what Novartis does . This global company ,

headquartered in Switzerland , builds innovation into all aspects of its

business , from scientific discovery right through to the eficiency of

its manufacturing processes . Novartis also collaborates closely with

external partners to drive innovation , says Chris Holmes , the

company ’ s head of global procurement strategy and transformation .

“ We pride ourselves on our strong research and development

capabilities , supported by robust processes along the entire value

chain . But at the same time we recognise there is a huge amount of

external experience , talent and expertise that we can draw on for

the benefit of our customers .”

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