Innovation in action
NATS , the air navigation services provider , has also secured tangible
results in innovation thanks to its collaborative relationships with
suppliers , says Dominic Hastings , head of category management at
the organisation . “ An excellent recent example is Time - Based
Separation , developed with Lockheed Martin , which provides
controllers with a new way of separating arriving aircraft at Heathrow
in order to cut delays caused by strong winds .”
Best practice : Mel Shutes , head of SRM at State of Flux
It ’ s important to define what innovation means to you as a company .
Establish business processes that support both supplier - led or
business challenge - led innovation . We recommend technology
being used to help enable these processes and support
communication . When you have decided your innovation strategy ,
processes and technology approach it needs to be communicated
to suppliers . Once you have done this , and innovative ideas are
flowing , our advice is to focus on areas where you see real
challenges or opportunities and where innovation will provide the
greatest return on investment .
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