TECHNOLOGYFEATURE
TECHNOLOGY USHERS INANEW ERAFORSRM
CEOs obsess over sales data. And rightly so. They are also continuously curious about customers. As they should be. But when it comes to suppliers, there is a blind spot. It’s surprising because organisations are outsourcing more, and looking to their suppliers for help in boosting performance, efficiency and innovation.
Themost common reason C-suite executives are reluctant tomake supplier relationships a strategic priority is the paucity of data and difficulty inmaking it meaningful. But change is afoot in the world of data. The following pages discuss how the new technology landscape helps automate onerous SRM processes, capture supplier innovation and be a catalyst for a change in the business’ attitude towardsmanaging suppliers. But first, the important changes taking place in IT and what they mean for SRM.
Article 01: Time to welcome the next generation
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Article 02: Can technology be a catalyst for change?
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Article 03: What elements of SRM can be automated?
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Article 04: Crowd-sourcing supplier innovation
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04 STATEOFFLUX
2016GLOBAL SRMRESEARCHREPORT
State-of-flux_Master_Document_Final_Print.indd 4
12/10/2016 19:29
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