TECHNOLOGY
Despite these benefits, having the latest SRM software remains the least widely adopted of State of Flux’s pillars of SRM. When it comes to technology, both leaders and followers are stuck in the “developing” stage of our maturity model, while all other respondents are “undeveloped”. It’s an interesting situation as information technology’s support for contract management, supplier information management, performance management and benefits capture and reporting is cited as either important or very important to the majority of our survey respondents (Fig 24) . Despite thebenefits, information technology remains the least developedof Stateof Flux’spillarsof SRM 62% Only 62%of business have technology in place for supply-side contract management
ITSUPPORT ISSEENASMOST IMPORTANTFOR CONTRACTANDSUPPLIER INFORMATIONMANAGEMENT
Fig 24. How important to you is it to have IT systems that effectively enable the following aspects of supplier management?
Not important
Nice to have
Important
Very important
Contract management (supply side)
3 %
12 %
43 %
42 %
Supplier information management
2 %
21 %
36 %
41 %
Performance management
2 %
17 %
46 %
36 %
Benefits capture and reporting
2 %
23 %
40 %
34 %
Supply chain risk management
3 %
28 %
40 %
28 %
Relationship management and collaboration
5 %
38 %
38 %
18 %
CSR and sustainability management (supply side)
10 %
43 %
34 %
13 %
Innovation management
6 %
50 %
32 %
11 %
Note: due to rounding, percentages do not sum to 100.
SNAPSHOTANALYSIS: Innovationmanagement is an area where technology support will become an important driver of mass adoption. At themoment toomany respondents see it as a ‘nice to have’. As processesmature and the volume and range of supplier innovation increases, support from technology solutions will become a ‘must have’.
54 STATEOFFLUX
2016GLOBAL SRMRESEARCHREPORT
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