CASESTUDY
SRMBOOSTS INNOVATIONATAIB
At first, Irish bank AIB looked to SRM to improve compliance in this highly regulated industry. Soon it found innovation to be an added benefit of better relationships with suppliers. But it also discovered attention to people and training was essential to achieving both goals.
48 STATEOFFLUX
2016GLOBAL SRMRESEARCHREPORT
State-of-flux_Master_Document_Final_Print.indd 48
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