INTRODUCTION
CONTENTS
CONTRIBUTORS
FOREWORD
01
DIGITAL SRM: SUPPLIER RELATIONSHIPS IN THE NEW TECHNOLOGY LANDSCAPE
02
TECHNOLOGY FEATURE: TECHNOLOGY USHERS IN A NEWERA FOR SRM
04
ARTICLE 01: TIME TOWELCOME THE NEXT GENERATION ARTICLE 02: CAN TECHNOLOGY BE A CATALYST FOR CHANGE? ARTICLE 03: WHAT ELEMENTS OF SRMCAN BE AUTOMATED? ARTICLE 04: CROWD-SOURCING SUPPLIER INNOVATION
05 07 08 09
CURRENT STATE OF SRM: ABOUT SRM, STATE OF FLUX AND OUR RESEARCH
10
MELSHUTES HEADOF SRM
SIX PILLARS OF SRM
01 VALUE
14
CUSTOMERS OF CHOICE CANPUNCHABOVE THEIRWEIGHT
20
02 ENGAGEMENT
24
CASE STUDY: TELSTRA
30
03 GOVERNANCE
32
CASE STUDY: MARS
36
ALANDAY CHAIRMANAND FOUNDER
INTERMISSION -WHATMAKES A LEADER
40
04 PEOPLE
42
CASE STUDY: AIB
48
05 TECHNOLOGY
52
CASE STUDY: LADBROKES
58
06 COLLABORATION
62
HARNESSING SUPPLIER INNOVATION -WHIRLPOOL
68
SUMMARY AND CALL TO ACTION
70
ABOUT STATE OF FLUX
73
OUR PARTNERS
74
State-of-flux_Master_Document_Final_Print.indd 4
12/10/2016 19:29
Powered by FlippingBook