2016 Global SRM Research - Supplier relationships in tech

VALUE

95% of SRM leaders create a value proposition

COSTREDUCTIONANDCOSTAVOIDANCEARE THEMOSTWIDELYREPORTEDSRMBENEFIT

Fig 8. In which of these areas have you seen benefits from your SRM activities so far?

%

62

Cost reduction /avoidance

57

Of thoseable tocapture theirbenefitspicturejust 40%areable toreport bothfinancial andnon- financial benefits

Improved risk management

56

Operational improvements

49

More collaboration

46

Continuous improvement and innovation

43

Improved account management

33

Improved internal or end customer experience

32

Supplier discretionary support

26

Best practice insights

24

Access to market intelligence

23

Improved supply continuity Increased joint product /service development

20

18

Gaining competitive advantage in your market

15

Help achieving your sustainability and CSR goals

11

Improved speed to market

The list of specific, tangible value benefits reported over the past 12 months by businesses is broad. The proportion reporting cost reduction and cost avoidance has remained the same as 2015 and is the leading measured benefit. Risk reduction is in second place. Although the number of respondents reporting continuous improvement and innovation as a benefit has increased 6% since 2015, it remains disappointingly low at 46% (Fig 8) Naturally it's the leaders that are more likely to cite innovation among the measurable benefits of the activity.

HOWDOTANGIBLEBENEFITS TRANSLATETOFINANCIALVALUE? Measuring and reporting SRM benefits remains a challenge. To go a step further, by assigning a financial worth to reduced risk, supply continuity, retaining the best project manager or creative talent is almost impossible. Yet there are financial outcomes that SRM teams point to as a demonstration of their value. Some 20% of respondents who are leaders say that, as a result of their SRM activity, they have achieved post-contract financial benefits equating to more than 4% (Fig 9) .

Most businessesmanagingsupplier relationshipsbenefit frombetter risk management, cost reduction, cost avoidance andservice-level improvement

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