2018 Global Interactive Research Report - Sustainable SRM

PEOPLE

PEOPLE

People

Leaders in SRM are increasingly acknowledging the different competencies, skill sets and behaviours required to manage strategic supplier relationships to their full potential. They see that how they deal with strategic suppliers is as important as their management of key customer accounts and they are prepared to invest in people accordingly.

60

STATE OF FLUX

2018 GLOBAL SRM RESEARCH REPORT

61

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