2018 Global Interactive Research Report - Sustainable SRM

CASE STUDY / JOHNSON & JOHNSON

VALUE / ADVERT

Understand where the value is by undertaking a SRM diagnostic now Whether you’re just starting out or have been running an SRM programme for years, use State of Flux’s 10 years of detailed SRM data to help you gain a clear understanding of the state of SRM in your organisation. Including howmature procurement and business stakeholders are at SRM and what the roadmap for improvement or implementation will be.

Focus on sustainability to meet consumer demands

equipment can be used to conduct surgery more efficiently and effectively. You can only come up with that through innovation with the supplier,” he says. While Johnson & Johnson is working closely with suppliers to serve its customers better into the future, its belief in partnership goes back to the 1800s, DeCandia says. “Our foundation was inspired by Joseph Lister’s early work on sterilisation. We made surgical dressings, but we found partners to make the jars. For us, it is the foundation of what we do. Now, with such a rapid pace of change, in the market and in the world, greater integration with trusted suppliers will lay the foundation for future success.”

“In the marketplace now, consumers demand all that information. Because of changes in digital communication, how we respond to those expectations has become very important. It is an example of where we rely heavily on the suppliers,” DeCandia says. In healthcare, Johnson & Johnson has embarked on risk-sharing collaboration projects aimed at whole service patients and doctors receive, not just the devices or drugs the company sells. “We work together with suppliers towards positive patient outcomes, thinking not just about the product, but how it is packaged, and how

Suppliers recognised in Johnson & Johnson 2017 Health for Humanity Report

51%OF SPEND REPRESENTED BY SUPPLIERS ENROLLED IN SUSTAINABLE PROCUREMENT PROGRAM

25%OF THE COMPANY’S ELECTRICITY USE FROM RENEWABLE ENERGY SOURCES

COMPLETED (2017) AN UPDATE OF STANDARDS TO INCLUDE EXPANDED REQUIREMENTS ON HUMAN RIGHTS

DEVELOPING A SUPPLIER HUMAN RIGHTS RISK ASSESSMENT APPROACHWITH A SOCIAL AUDIT PROGRAM TO BE PILOTED IN 2018

+44 (0)2078 420 600 enquiries@stateofflux.co.uk www.stateofflux.co.uk

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STATE OF FLUX

2018 GLOBAL SRM RESEARCH REPORT

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