STATE OF FLUX
2014 GLOBAL SRM RESEARCH REPORT
Stakeholder Engagement & Support 73
HIGHLIGHTS
<1/2 of companies have
accountable executives appointed for more than 50% of their key suppliers. 1 in 4 leaders have a stakeholder management plan in place, compared to less than 1 in 7 overall. 8 in 10 leaders get support and engagement from business and operational stakeholders. Supplier support for SRM stands at around 80% overall and 96% for leaders. Only 43% of companies have gathered supplier feedback in the last 12 months.
SRM essentials
ö ö Understand the current state of your supplier relationships – a voice of supplier study can provide visibility of strengths and weaknesses. ö ö Re-think your approach to supplier events.
ö ö Identify and map stakeholders carefully. ö ö Create an engagement plan with the SRM value proposition at its heart. ö ö Maintain stakeholder management over the long term. ö ö Appoint senior stakeholders in to accountable executive roles, and keep them informed and engaged.
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