CURRENT STATE OF SRM
STATE OF FLUX
2014 GLOBAL SRM RESEARCH REPORT
28
Figure 0.3. Overall, what change have you seen in your SRM activity in the last 12 months? – Industry sector
80%
○ SIGNIFICANT PROGRESS ○ SOME PROGRESS ○ STAYED THE SAME ○ SOME DECLINE ○ SIGNIFICANT DECLINE
70%
60%
50%
40%
30%
20%
10%
0%
FINANCIAL SERVICES
MANUFACT URING
OIL AND GAS
FOOD AND BEVERAGES
IT / HIGH TECH
UTILITIES
PUBLIC SECTOR
© 2014 State of Flux
SRM MOMENTUM WITHIN THE ORGANISATION
When organisations are asked to describe the change they have seen in their SRM programme in the preceding 12 months, their feedback has been remarkably consistent over the years. This year, seven out of ten organisations reported making good or significant progress. This is a very similar proportion to previous years, despite the changing economic and business environment. Around 3% of respondents report some decline in their SRM activity. However, progress is not uniform across industry sectors, with the IT / high tech sector reporting the most progress (28% of respondents assess their progress to be significant). This compares with only 9% of respondents from the food and beverage sector who described their progress as significant.
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