STATE OF FLUX
2014 GLOBAL SRM RESEARCH REPORT
CONCLUSIONS & CALL TO ACTION 195
TTTTTTTTTTTTTTTTTTTTU CONCLUSIONS & CALL TO ACTION
Turning SRM from a hot topic in research articles and at conferences into measurable business results is key. SRM leaders continue to demonstrate how this can be done, improving each year.
An overwhelming majority (85%) of companies responding to our research believe SRM will become more important in the next 12 months. When asked why, the most popular response was that the economic recovery is enabling businesses to return to more strategic priorities. This is supported by feedback which suggests that being positioned for growth is a priority. Examples of this include the need to improve competitive edge in increasing challenging markets and the need to be more innovative. Nearly half of companies believe SRM will be seen as a higher priority by senior management in 2015. Following are some comments from respondents on why they think SRM is gaining in importance in their companies: We need a ‘one way same way’ approach to SRM that demonstrates we are consistent and reflects the increasingly critical roles our suppliers have in our business. GM Procurement & Sourcing – Australian financial services company Improve our risk management and build stronger working relationships with suppliers. Procurement Manager – global technology company
To deliver the next level of benefits. Procurement Director – global beverage company
Planned re-procurement of major services is a chance for a fresh approach. Contract & Supplier Management Lead – UK public sector company
Our customers are demanding this. Director, Sourcing – US print services company
Traditional sourcing will not bring the same or consistent savings and / or value as it has done in the past. Supplier Relationship Manager – global technology company We recognise suppliers are increasingly able to select customers. Category Manager – UK bank
Our experience of working with companies to identify and develop their SRM opportunities, along with our research, make us more confident than ever that SRM has huge untapped potential to deliver real long-term sustainable value.
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