six pillars of SRM, benchmarking & maturity model explained
STATE OF FLUX
2014 GLOBAL SRM RESEARCH REPORT
12
SRMmaturity model
ADVANCED
ESTABLISHED
DEVELOPING
UNDEVELOPED
BUSINESS DRIVERS & VALUE
STAKEHOLDER ENGAGEMENT & SUPPORT
GOVERNANCE & PROCESS
PEOPLE & SKILLS
INFORMATION & TECHNOLOGY
RELATIONSHIP DEVELOPMENT & CULTURE
© 2014 State of Flux
MATURITY MODEL
The State of Flux SRM maturity model provides a benchmark against which the maturity of a company’s SRM activity can be consistently measured. It has four levels of maturity across the six pillars of SRM. At each level, maturity is characterised as follows:
ADVANCED ö ö Clear alignment between SRM value and key business drivers. ö ö Wide range of SRM value being captured, with both financial and non-financial benefits realised. ö ö Strong and active C-level support. ö ö Strong and active stakeholder engagement and support across all impacted business operations. ö ö Strong support from suppliers. ö ö Supplier segmentation using a range of criteria, and differentiated supplier management strategies implemented, aligned with business drivers. ö ö Robust risk, contract and performance management in place and delivering results.
ö ö Effective governance in place with high levels of compliance. ö ö Skilled practitioners in clearly defined roles. ö ö Capability regularly reviewed and leading training solutions in place. ö ö Technology solution in place that enables proactive information management and sharing, and collaboration across all SRM areas. ö ö Strong and sustainable relationships in place with high levels of trust and collaboration. ö ö Relationships assessed using a 360° approach on a regular basis. Ongoing relationship development plans in place.
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