INFORMATION & TECHNOLOGY
STATE OF FLUX
2014 GLOBAL SRM RESEARCH REPORT
150
Figure 5.5. Barriers to the adoption of information and technology
COSTS TO DEPLOY FULLY ARE PROHIBITIVE INACCESSIBLE TO INTERNAL STAKEHOLDERS LACK OF UPTODATE INFORMATION INACCESSIBLE TO SUPPLIERS SYSTEMS ARE DISPARATE / NOT INTEGRATED LACK OF REQUIRED FUNCTIONALITY
OTHER (PLEASE SPECIFY) SYSTEMS ARE NOT SCALABLE
0% 10% 20% 30% 40% 50% 60%
© 2014 State of Flux
Moving on to our third area of enquiry, we seek to gain a better understanding of the deficiencies organisations see in the technology they are using to enable their SRM activities. The primary concerns remain the same as previous years: the lack of required functionality and having to work with disparate systems that are not integrated. Access to systems by stakeholders, including suppliers, remains an issue. For almost a quarter of respondents using some technology at the moment, the cost of fully deploying a solution is seen as a barrier. The statistical responses are complimented by some of the qualitative feedback provided by respondents.
We find it difficult to get automated supplier performancemanagement information to inform supplier reviewmeetings. Information tends to be qualitative. Strategy & Governance Manager – leading UK beverage and soft drinks company Our supplier data lacks integrity; we can’t rely on it to engage the supplier or our seniormanagement. ProcurementDevelopmentManager–majorUKbank Our system suffers from poor ‘ease of use’ and a lack of desired functionality. CPO – US engineering company We have a complex solution that is costly to modify or upgrade. Head of Supplier Management – leading pharmaceutical company
We lack a solution to manage innovation. Major European car manufacturer
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